Terms & Conditions

Access to our website, account creation, quotations, and product purchases are limited to legal entities and duly authorized representatives acting in a professional capacity. By ordering, you represent and warrant that you are (a) at least 21 years of age, (b) an authorized representative of a business, institution, or organization operating in the United States, and (c) purchasing strictly for research or laboratory purposes and not for personal, household, or consumer use.

We may require verification of business status (e.g., EIN, institutional email, website, business address, professional license/certification, or tax/resale documentation). We may reject, suspend, or cancel any order or account if verification is incomplete, fails, or raises compliance concerns.

We currently ship within the United States only.

By accessing the website, creating an account, requesting a quote, or placing an order (including via purchase order or other procurement channel), you agree to these Terms & Conditions (the "Terms").

We may update these Terms from time to time. Your continued use of the website or placement of orders after posting changes constitutes acceptance of the revised Terms.

Any terms proposed by Buyer (including on a PO, portal, or acknowledgment) are rejected unless expressly accepted in a written agreement signed by an authorized officer of Pure Lab Peptides. In the event of conflict, these Terms control, followed by any executed master agreement or quotation, then the applicable invoice or order confirmation.

Buyer will use all Products exclusively for laboratory research in compliance with applicable laws, regulations, and institutional policies (including, as applicable, GLP, biosafety, chemical safety, and waste disposal rules). Products are not sterilized, not pharmaceutical-grade, and not intended for any in vivo administration or diagnostic/therapeutic application.

Buyer will ensure Products are handled by trained, qualified personnel in suitable facilities using appropriate PPE, engineering controls, and SOPs.

Buyer will not resell, distribute, drop-ship, or otherwise transfer Products to consumers or to addresses that reasonably appear to be residential unless we provide prior written consent.

Buyer will not repackage, relabel, or misbrand Products or use our name, COA, or trademarks in a way that implies Products are approved for medical, diagnostic, therapeutic, or cosmetic purposes.

Buyer will obtain, maintain, and comply with all licenses, permits, approvals, and registrations required for its research and will maintain records sufficient to ensure product traceability.

We grant Buyer a limited, non-exclusive, non-transferable license to access and use the website and Documentation for internal business purposes related to evaluating, purchasing, and using our Products for research.

Buyer may not scrape, mine, or systematically download content; use bots or similar tools to interfere with the website; reverse engineer any portion of the site; or use the site to compete unfairly or to violate any law.

All website content, trademarks, logos, and Documentation are owned by us or our licensors and are protected by intellectual property laws. No license is granted except as expressly stated.

Quotations are valid for the period stated or, if none, 30 days, and are subject to change due to market conditions and availability. Prices exclude taxes, duties, and shipping unless expressly stated.

Buyer is responsible for all applicable sales, use, excise, VAT/GST (if any), and similar taxes. Tax-exempt Buyers must provide valid exemption certificates before order fulfillment.

If Buyer orders via PO, the order is subject to these Terms. Any additional or different terms in a PO are rejected per Section 2.3.

We accept the payment methods listed at checkout or in an approved quote/invoice. We may require prepayment or offer net 30 terms upon credit approval. We may suspend or cancel orders for unpaid, past-due, or risky transactions.

For approved accounts, invoices are due Net 30 days from invoice date unless otherwise stated. Late amounts may accrue the lesser of 1.5% per month or the maximum legal rate, plus collection costs and reasonable attorneys' fees.

Buyer agrees not to initiate chargebacks for amounts validly due under these Terms. Disputes must be raised in writing within 7 days of invoice or delivery (whichever is earlier). Improper chargebacks may result in account suspension and recovery of fees.

We ship to addresses within the United States (including applicable territories) subject to carrier serviceability and compliance screening.

Unless otherwise stated in writing, shipments are FCA/FOB Origin (Incoterms® 2020). Title and risk of loss pass to Buyer upon our tender to the carrier.

Certain items may require special packaging or temperature controls. Where optional cold-chain or expedited methods are offered and Buyer declines, Buyer assumes all risk associated with transit conditions.

Any delivery date or lead time is an estimate, not a guarantee. We are not liable for delays attributable to carriers, weather, customs, compliance reviews, or other causes beyond our reasonable control.

Buyer must inspect promptly upon delivery and notify us in writing of any shipping damage, shortages, or errors within 14 days of receipt, supplying supporting photos and documentation. Failure to provide timely notice constitutes acceptance.

Due to the nature of research materials, all sales are final. Returns are not accepted except for Nonconforming Products or our documented fulfillment error.

Do not return any Product without a Return Merchandise Authorization (RMA). We may, at our option, (a) replace the Nonconforming Product, (b) credit the purchase price, or (c) refund the price upon return or confirmed destruction, as applicable. This is Buyer's exclusive remedy.

Orders may not be canceled after fulfillment has begun, except with our written consent and subject to restocking or cancellation fees.

Products will conform in all material respects to the then-current specifications and/or COA at the time of shipment. We may make reasonable changes to formulations, component suppliers, packaging, lot sizes, or manufacturing sites consistent with quality requirements.

Safety Data Sheets (SDS/MSDS) and handling guidance are available on request or as provided with the shipment. Buyer is responsible for reviewing and implementing applicable safety measures.

Minor cosmetic variations typical of lyophilized or powdered research materials (e.g., cake irregularities, color shade, or minor particulate consistent with specifications) are not defects.

We warrant that, at delivery, Products will materially conform to the then-current specifications/COA. We do not warrant that Products are fit for any clinical, diagnostic, therapeutic, or consumer purpose.

We make no warranty for: (a) misuse, mishandling, improper storage, or failure to follow SDS/Documentation; (b) use by unqualified personnel; (c) use outside intended research scope; (d) transit conditions elected by Buyer (e.g., declining cold-chain) or delays beyond our control.

Buyer will not divert Products to unauthorized uses, users, geographies, or consumer channels. We may audit reasonable records solely to confirm compliance with this Section.

Buyer will maintain records sufficient to trace lot numbers to end laboratory or project use and will cooperate with reasonable information requests related to safety, quality, or compliance.

If we implement a recall or field action, Buyer will promptly cease use/distribution of affected lots and cooperate in remediation, including notices, returns, or destruction as instructed.

Buyer represents it (and its owners, directors, and end-users) are not subject to U.S. or other applicable sanctions or denied-party restrictions. Buyer will not export, re-export, or transfer Products contrary to applicable laws.

Buyer will comply with anti-bribery/anti-corruption laws (e.g., the U.S. FCPA) and will not offer or solicit anything of value to obtain or retain business with us.

Non-public pricing, quotes, and non-public Documentation are our Confidential Information. Buyer will use such information solely for purchasing and using Products and will protect it with reasonable care.

Purchase or use of Products does not grant any license under our or third-party intellectual property rights, except the limited rights set forth in these Terms.

The parties will first attempt to resolve disputes through good-faith business discussions between authorized representatives.

Except for claims seeking injunctive relief or to protect IP/confidential information, disputes shall be resolved by final and binding arbitration administered by AAA under its commercial rules. Venue shall be Miami-Dade County, Florida. Each party bears its own costs and attorneys' fees, except as the arbitrator may award consistent with the rules.

These Terms are governed by the laws of the State of Florida, without regard to conflict-of-law principles. Subject to arbitration, the parties consent to the exclusive jurisdiction of the state and federal courts in Miami-Dade County, Florida for permitted actions.

Claims must be brought individually; class, consolidated, or representative proceedings are not permitted.

We collect and process business-contact and account information to operate, fulfill, and support orders and to improve our offerings. See our Privacy Policy for details.

We employ commercially reasonable safeguards but do not guarantee absolute security. Buyer is responsible for safeguarding its credentials and for activities under its account.

We may share information with service providers (e.g., payment processors, logistics partners) under appropriate safeguards, and as required by law or to prevent fraud or harm.

If any provision is held invalid, the remaining provisions remain in effect.

Buyer may not assign or transfer rights or obligations without our prior written consent; we may assign to an affiliate or successor.

Failure to enforce any provision is not a waiver of the right to enforce later.

These Terms (and any executed master agreement, quote, or order confirmation) are the entire agreement regarding the subject matter and supersede prior or contemporaneous understandings.

Sections relating to payments due, limitations of liability, IP, confidentiality, compliance, dispute resolution, and other provisions which by their nature should survive, survive termination or expiration.