Legal Agreement

Terms & Conditions

The terms governing business-to-business research purchases, accounts, and use of our website.

Effective date: October 11, 2026 Last updated: October 12, 2026

Key terms in plain English.

The complete agreement is below. These are the essentials every buyer should understand before placing an order.

01

Business Buyers Only

U.S. businesses, laboratories, universities, and other institutions. No consumer purchases.

02

21+ & Authorized

The person ordering must be at least 21 and authorized to act for the purchasing business or institution.

03

Research Use Only

Not for human or animal use, diagnostics, or therapeutic application.

04

Tracked Delivery

Unless a written commercial agreement states otherwise, risk transfers at carrier-confirmed delivery.

05

All Sales Final

Except for a nonconforming product or our documented fulfillment error.

06

7-Day Claim Window

Report damage, shortages, errors, or nonconformity within seven calendar days after delivery.

07

RMA Required

An eligible claim may receive replacement, credit, or refund at our option.

08

Dispute Process

Commercial arbitration applies, subject to applicable law and non-waivable rights.

By placing an order, you accept these Terms.

Creating a business account, placing an order for an eligible business or institution, requesting a quote, or submitting a business purchase order through any channel constitutes acceptance of this agreement. The version in effect when an order is placed governs that order.

By entering this agreement for a business or institution, you represent that you have authority to bind that organization.

Reach out for clarification.

For documentation requests, account verification, wholesale terms, or questions about this agreement, contact our support team.

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